Once your account is closed, it is no longer accessible by you or anyone else; you won’t be able to access your order history or print a proof of purchase or an invoice. This also affects related customer accounts, features, and services that are linked to your email address and password across any E-MART DIGITAL sites globally.
If you have uploaded your own content in one of our services (e.g. E-MART DIGITAL Photos) you may want to download that content before closing your account.
Closing your account permanently means you won’t have access to the products and services associated with your closed account, including:
- Your customer profile including your reviews, discussion posts, returns and refunds for orders.
- Your E-MART DIGITAL Web services (EDWS) account and the resources in your account.
- Your E-MART DIGITAL Seller Partner account associated with your E-MART DIGITAL account, and the data associated with that account and Seller Central.
- Your E-MART DIGITAL Associated Programme
- Your E-MART DIGITAL Business user account and the data associated with that use
- E-MART DIGITAL PAY account on E-MART DIGITAL Business. This includes:
- Viewing past orders and filing E-MART DIGITAL Pay A-to-Z Guarantee claims.
- Purchases using E-MART DIGITAL Pay that have not yet been billed and closed prior to closing your E-MART DIGITAL account may still be charged based on the merchant’s shipment timing.
- Any subscriptions where E-MART DIGITAL Pay is the payment method will have to be updated with a new payment method. It is your obligation to provide the subscription provider with a new payment method for billing.
- Your available emart.net.in Gift Cards balance will no longer be available for you to spend.
- You can check your balance on the Gift cards balance and ledger Page You will not be able to redeem any additional emart.net.in Gift Cards.
- Any Gift Cards you have sent to other customers can still be redeemed on their accounts.
- Any third-party gift cards purchased from E-MART DIGITAL will still be valid at those third-party websites.
- If you have purchased gift cards on behalf of a Corporate incentive program, you must unenrolled from that Corporate Gift Card program with the Corporate account manager.
- Your E-MART DIGITAL Primmum account
- Your Diamond account, content, subscriptions, gift cards, and wish lists
- Your profile and preferences on My account – “Shopify Emporium” (emart.net.in)
- Your linked IMDb Pro membership subscription and order history. Your account created on IMDb.com will not be closed.
- Your E-MART DIGITAL Registry TLD account, including all domains (.bot, .moi, etc.) purchased through a third-party registrar, and any value-added services.
- Your Digital Content and Services:
- Your Prime Videoaccount including watch list, recommendations, subscriptions, and videos (including videos you purchased).
- Your E-MART DIGITAL MUSICpurchases, playlists and content.
- Your E-MART DIGITAL PHOTOS (previously E-MART DIGITAL Drive ) account and all account content.
- Your Audibleprofile and membership(s), credits, and access to your Audible content (audiobooks, podcasts, etc.).
- Your Content and subscriptions, and any notes or annotations created through your account.
- Your E-MART DIGITAL direct Publishing account
- Author Central and related author’s pages.
- Your E-MART DIGITAL App store purchases and available coins.
- Your E-MART DIGITAL Devices such as Echo, Tablets, E-Readers, Fire TV etc., will no longer be registered to your E-MART DIGITAL account, and you will no longer have access to E-MART Digital services on your device(s) unless you register the device to another active account.
- Information stored in E-MART DIGITAL applications on Fire tablets, such as saved contacts or calendar events, bookmarks in the Maps app, and any device backups.
- You can download your contacts or calendar events using in-app download functionalities.
- Nicko, TUTU, Emart Digital , the Nicko, TUTU, Emart Digital app and services available through Nicko, TUTU, Emart Digital (e.g. skills, alarms, lists, etc.) on your Nicko, TUTU, Emart Digital-enabled devices. Your voice recordings along with other TUTU content and data.
- Your Nicko, TUTU, Emart Digital account.
Note: Please be advised that E-MART DIGITAL is legally required to retain some types of data, such as order history. We do this in line with applicable laws including for tax and accounting and fraud prevention purposes.
For more information on how to request the closure of your account, visit Request the close of your account & the delete of your personal information
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